AC Troubleshooting: What to Check Before Calling Harris

AC Troubleshooting: What to Check Before Calling Harris

Published by Harris Heating and Air LLC on

AC Troubleshooting: What to Check Before Calling Harris

Saturday afternoon in Joplin, and your air conditioner is blowing warm air instead of cold. Before you call for repair, a quick round of AC troubleshooting can fix common problems in minutes, at no cost. Harris Heating & Air built this checklist so you can rule out simple issues, and know when to call us instead.

Is your thermostat actually set to “Cool”?

Start here: It’s the fastest AC troubleshooting step there is. Confirm the thermostat is set to “Cool,” not “Off” or “Fan,” and that the set temperature is below the current room temperature. A blank display usually means the batteries are dead. This one check resolves more AC not cooling calls than any other.

Did a breaker trip in your electrical panel?

If the thermostat is set correctly but nothing runs, check your electrical panel for a tripped breaker labeled for the AC. The University of Washington’s Environmental Health & Safety office advises pushing a tripped breaker fully to “Off” before switching it to “On,” since moving it straight to “On” won’t reset the trip mechanism. If it trips again immediately, stop and call an electrician instead of resetting it again.

When did you last change your air filter?

A clogged filter is one of the most common causes behind an AC running but not cooling call. The U.S. Department of Energy notes a dirty filter makes the system work harder and raises energy use, and recommends checking filters monthly and replacing them at least every 90 days. The EPA adds that filter efficiency should match your equipment, since an overly high-rated filter can restrict airflow. Replace a gray, dust-packed filter first.

Is your outdoor unit getting enough airflow?

The outdoor condenser needs open space to release heat. The Department of Energy recommends clearing debris and trimming foliage back at least two feet from the unit, and cleaning the coil twice a year. Grass clippings and dirt buildup are common, overlooked causes of AC not blowing cold air. Check for anything blocking the fan or coil.

Is a clogged condensate drain line causing a leak or shutdown?

Many systems shut down or leak water when the condensate drain line clogs. Research from Purdue University’s international refrigeration and air conditioning conference documents how clogged drains cause standing water and a higher risk of mold and bacteria growth. Water pooling near your indoor unit is worth checking before you ask, "Why is my AC not cooling again?"

Run through this quick AC troubleshooting checklist before you pick up the phone:

  • Thermostat set to “Cool,” with a lit display
  • No tripped breakers in the electrical panel
  • Air filter changed within the last 90 days
  • At least two feet of clearance around the outdoor unit
  • Condensate drain line clear, with no standing water nearby

If you’ve worked through this AC troubleshooting checklist and your system still isn’t cooling, or you noticed burning smells, sparking, or repeated breaker trips, turn the system off and stop troubleshooting. Call a professional immediately.

Homeowners and businesses across Joplin and Webb City, Missouri, don’t have to wait for a hot afternoon to find out their AC needs help. Call Harris Heating & Air at (417)-310-0132 today to schedule a seasonal HVAC check-up before the next heat wave, or to book a repair if today’s checklist pointed to something bigger than a filter or breaker. Our technicians know the systems in this area and can get you back to reliable cooling fast.

We'll keep you comfortable!